EUR
enTurkey has created an application with a list of all official service centers
There have been many cases of fraud and complaints about poor service delivery in recent years. Often the cause of such cases is people who are presented as official services, but in fact do not have the necessary permits to carry out such activities. In order to prevent the provision of illegal services, the Ministry of Commerce has established a website www.servis.gov.tr. Now citizens, who are tired of companies that place ads and therefore occupy the first places in the rankings, do not need to spend time on checking them and doubt the quality of services provided.
Consumers can access the authorized services through www.servis.gov.tr thin the framework of the project "Information Service System (SERBIS)" established by the Ministry of Commerce.
Semir Kuseyri, a member of the board of directors of the Turkish Household Equipment Manufacturers Association (TÜRKBESD), said that for home appliance manufacturers, customer satisfaction after-sales service has always been their top priority, and noted that consumers are victimized by people who are supposedly official services. " It is important that the equipment in our homes, especially household appliances, are repaired by official service. Because poor repair, broken equipment or high fees for it is the first thing consumers complain about," he said.
