Free three hours on parking in Turkish shopping malls

In Turkey, there is a rule of free first three hours on parking lots at shopping malls in Turkey, adopted by UKOME in 2007. Human rights defender Aydin Agaoglu, president of the Consumers' Confederation, reports that this rule is not respected in many shopping centers. Agaoglu has already won several lawsuits over parking violations. He calls on all residents not to pay for the first 3 hours of parking in shopping centers and to file complaints if their rights are violated.

Lawyer Ibrahim Gullu, deputy chairman of the Consumers' Confederation: "Parking for up to three hours from the consumer can never be charged. Recently, the number plate reader was activated in the shopping centers. Unfortunately, in most malls the payment document does not indicate the time of entry and exit. So because the consumer doesn’t know how long he’s there, he has to pay that money. In order for the consumer to be able to assert his rights, the time of entry and exit of the vehicle must be indicated on the payment documents. If the time of entry and exit is not indicated on the payment document, the consumer must write it down himself. If he thinks he’s been in the cabin for less than three hours, The Consumer Arbitration Committee must be contacted through the electronic government and demand a refund of the money paid with commercial interest."